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Everything about FreelanceSU
Our Story!
We are a passionate and experienced team of customer service representatives with the primary goal of delivering professional and friendly service to our customers. Our team mainly consists of Dutch speakers, but we are also proficient in the English language both verbally and in writing.
Our Vision
We believe that customer service is an important aspect of the customer's shopping experience, the business card that welcomes and guides the customer throughout the process from ordering to product delivery. The approach to customer service contributes to the progression of the collaboration between customer and company and ensures the growth of your customer base.
Our Mission
Together with you, we would like to grow and contribute to the continuity of your business. Our aim is to provide professional service that both you and the customer can be satisfied with. In collaboration with other departments within your company and following valid procedures, we are able to achieve this goal.
Growth!
Communication is the key to knowledge and experience. Approach and solutions open a door to satisfaction and continuity. We don't sell 'no', but explore alternatives to still serve the customer.